Discover how impact can support you in developing and maintaining the skillset that your leaders need to operate successfully in an international context. We focus on challenges linked to the international environment. Our experience in using web-based technologies efficiently to support a counselling process allows us to provide exactly the type of service that fits your needs. For each type of service: business coaching, mediation and training you’ll find an offer ranging from pre-defined packages to completely custom “bespoke” solutions, passing by specific programs which recombine pre-defined modules to meet specific requirements.
How impact helps you to meet the “international” challenge
building up the skillset required to master a complex environment, address conflicts early on and establish sustainable solutions
When designing programs to develop your international leaders, you want to make sure that they are well received, that your leaders are supported in facing the day-to-day challenges, trained to acquire the skills required by their tasks, and that lessons learned in the process are fed back to allow the organisation to adapt. Our services can assist you in making these programs successful and attractive for new talents.
We offer coaching services in English, German, French and Spanisch.
Mediation as well as our conflict training program are available in English and German
Business Coaching in Action …
… focusses on leadership topics with special emphasis on international issues and is goal-oriented in view of managers’ diverse responsibilities and challenges
Business Coaching
- enhances the international skills of your global leaders and the global workforce,
- takes international leadership to a higher level,
- makes sure that the company has the right skill sets in the right place,
- keeps your leadership pipeline well equipped,
- assures alignment with broader longer- term business strategy,
- enhances assignee experience,
- heightens the attractiveness of global mobility (in times where that attraction is on the decline),
- increases business resilience.
Business Coaching empowers managers and ensures their short- and long-term performance in unfolding their potential and meeting the company’s objectives.
benefits of mediation
protect work-relationships and workflows from the negative impact of conflicts, and keep the cost of a conflict as low as possible.
Mediation has many advantages compared to other ways to resolve conflicts:
- Mediation leads to mutually satisfactory results which in turn guarantee higher sustainability. As such they are better than simple compromises or win/lose outcomes.
- Interest-based solutions are more satisfactory to all concerned parties and stakeholders.
- For companies the preservation of (good) work relationships is essential for their profitability: mediated settlements that address all parties’ interests often preserve working relationships in ways that would not be possible in a win/lose decision-making procedure. Mediation can also make the termination of a work relationship more amicable.
- In international scenarios where conflicting parties may be geographically separated, setting up a mediation process via an online platform is significantly simpler and faster.
Benefits of leadership competencies in conflict management
Enabling managers to address conflicts as early as possible and on the lowest possible hierarchy level saves time, cost and increases the chances of sustainable outcomes.
Training leaders to enhance their competencies to manage conflicts is beneficial to an organisation in many ways:
- Conflicts devour time, energy and productivity, leadership conflict management sustains and nourishes productivity.
- By identifying and addressing trouble spots immediately, leadership conflict management is an investment into the present.
- It also is an investment into the future. It empowers your team to a growing degree to adopt a proactive, constructive, and autonomous conflict competency.
Conflict management saves management time, it saves costs and contributes to retaining employees.
Conflict management as a leadership task – A leadership training program
Our leadership training program enhances the competencies of managers to handle conflicts productively. Hands-on, and rich in tools and strategies it provides leaders with the skills to handle conflicts and foster good solutions in their leadership function. This training program builds up conflict competency as well as conflict resilience.
Benefits of “virtual” settings
Bypassing logistic hurdles our virtual services are a versatile and flexible instrument with an easy worldwide application.
PERSONAL
“Wherever appropriate in the process, and possible with reasonable effort, we are happy to work “face to face”, in direct personal contact. Especially in an early phase of internationalization, or in preparation for an international assignment, this may be the method of choice to get to know each other.
VIRTUAL
business coaching
Virtual coaching can be setup up anywhere and is ideally suited to support managers in locations in which classical coaching would be difficult to organize, especially in the managers native language.
mediation
Managing conflicts is most effective if organized early on. Mediation via virtual tools can be set-up on very short notice and is able to involve conflicting parties who are geographically separated. Cloud-based documentation allows a timely and transparent information flow to all stake holders and helps to make sure that all parties have the same understanding of an eventual final agreement.
training
Training is knowledge transfer, reflection, analysis, exercises, exchange, case work and practical application in this or any other order. A workshop is a well-designed sequence of phases each targeted to one of the above objectives each equipped with adequate learning tools. [M: This holds both for in-presence and for virtual trainings]. The accelerated development of virtual platforms as a consequence of the pandemic has made the use of a mix of different formats in virtual trainings possible, so that virtual workshops today can be (and should be!) [M: more] than a sequence of Power Point slides or polls. If at the end of a workshop day participants say that “there is a lot which they have to think about now” we know that we struck a chord. If participants say that the day went by really fast, we know, that we found the right mix.
WE BLEND
For all packages, programs and made-to-measure services pure as well as mixed formats of virtual/ in-presence are possible. We consider virtual and work in-presence as a continuum within which we’ll design the best format for your objectives.
For designing your specific mix, please contact us.